First, we send someone to your home to inspect the damage. Second, we create a plan (scope of work) specific to the damage in your home as well as document damage. Third, we make sure the source of the water has been stopped and fixed. Fourth, we perform mitigation actions and install state-of-the-art equipment as well as document the process. Fifth, we make sure the job is complete and thoroughly check to make sure everything is dry and safe.

Water damage can destroy contents, furniture, electronics, drywall and can cause mold if not properly dried.

Generally, yes but it also depends on your policy and the cause of the water damage. Insurance policies can be complicated and they have their own language and limits. It also depends on what type of insurance you have. Your insurance provider can deny a claim if it was due to your own negligence.

Hurricanes, floods, pipe breaks, or any natural disaster may cause water damage. The major causes of water damage are leaking pipes and air conditioners leaking. Even fire can be a water event as water is used to put out the fire.

No, floods are naturally occurring events when the water rises up from the floor. Think, storm surge, levee breaks, or rain overflowing a river.

All the materials in your home are different and the amount and type of water intrusion as well. It all depends on what got wet and how much water damage there is. The drying time usually takes between 3 to 6 days but depends on the factors mentioned.